Hey All!
It is that holiday time of the year again!
We all want to make sure we enjoy this time of year, and that goes the same for the PiglinHost Team! This year, we have managed to reduce the potential impacted Days significantly from last year. Any days that may be impacted are listed below:-
Please note we anticipate everything to continue as normal - however, the only affected area maybe if you require a custom mod pack creation or a modpack installation that requires us to convert it to a server pack for the two days listed below. Please note the delays should only be a few hours at maximum if there are any!
Support Hours
| Day | Discord | Support Tickets | Notes |
| 24th DEC 2022 Christmas Eve | As Usual | As Usual | |
| 25th DEC 2022 Christmas Day | As Usual | As Usual | |
| 26th DEC 2022 Boxing Day: | As Usual with exceptions see notes. | As Usual with exceptions see notes. | We will aim to reply to all tickets/Discord messages as usual however there may be some delays with custom installs. |
| 31st DEC 2022 New Years' Eve: | As Usual with exceptions see notes. | Potential Delays | We will aim to reply to all tickets/Discord messages as usual however there may be some delays with custom installs. |
| 1st JAN 2023 New Year's Day: | As Usual | As Usual |
Freebies
As many of you may already be aware if you're in our Discord server - our Winter freebies have sadly been postponed. If your new to PiglinHost, we give out free PiglinHost merch and goodies 2-3 times a year to all of our clients as a way for us to say thank you for being with us. This even includes international shipping anywhere in the world - did we mention its all free?
Unfortunately in the UK, there have been mass Postal Strikes with have affected most postage companies, especially Royal Mail which is what we use to deliver our parcels to you. Therefore, the decision was made to postpone the freebies until the Strikes are over and the backlog of parcels is caught up. We anticipate this to be mid-late January 2023, but please keep an eye out in our announcements and our Discord server for when these are announced! We have got lots this time round to make sure everyone can get some (Just make sure you redeem them in time once announced).
If you are not already part of our Discord Community server you can join here - https://discord.gg/ZRUF59W9KR
From the PiglinHost Team
We will do an announcement for Christmas & New Year (And maybe some exciting videos too!) to celebrate - but for those that may not see them or have Discord, we would like to thank all of you for choosing PiglinHost - and we hope you all have a fantastic Christmas and New Year!
